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The other thing to consider is that in the current climate small value targets are no longer so high in the agenda. I had British Gas smart meters installed a few years ago. Yes, the new generation smart meters (SMETS2) are compatible with solar panels. https://www.britishgas.co.uk/media/releases/ReleaseDetailPage.aspx?releaseId=1363 Check if your in-home display has a flat battery or is unplugged. This I later found out was not going to be as easy as I thought. via the mobile phone network (the installation engineer said it contained up to 4 mobile SIM cards, one for each of the 4 main UK mobile providers but I am not 100% sure this is true as I thought British Gas only used Vodafone [4]). BG tell me it can take up to a month. However, consumer groups were concerned that this form of access would be used only by technology-literate consumers. Check if your energy supplier is having connectivity issues which could explain why your smart meters readings arent getting through. When I moved away from BG to a different supplier that . Im not convinced the OWL monitors I am using are that accurate. THEY LEFT :-(. They help by making you more aware of the energy youre using around your home. Good to hear back from you. Referring here to section 4.4 on page 51, in this latest government publication on the matter, https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/325464/SEC4_-_Consultation_Document_-_FINAL.pdf. If your not using smartthings or just want to disable this check its the IF at the top of the app.post function that checks it. It would be both legal and technically possible for a CAD to provide local data access. I wish I had read this forum before signing up for smart meters. If your IHD is asking for a PIN code it could be that the device is having connection issues. Required fields are marked *. I had gas and electricity 'smart' meters fitted by Lowri Beck on behalf of Ovo in January. So you shouldn't need to take smart meter readings. Wrong? 1) The In-Home Display can't connect to the network in your home. Has anyone had any success yet? If you have a British Gas Smart Meter Monitor, you can easily reset it by following these simple steps: First, find the reset button on the back of the monitor. Once its there they could provide access to consumers via an online account (or API using the same details). My first thought was that this would be as simple as getting a Smart Energy compatible Zigbee gateway or USB device, associating then with the smart meters Zigbee Home Area network (HAN) and I would then be able to read my consumption stats from my meters. Youll usually need to scroll through the different screens to find them. Connect members said they had problems with their in-home display in the last 12 months (to December 2022 when we asked them). You didnt and thats fine, but since most people do its still worth doing. The hub would then receive the required info (via its backhaul connection on cellular networks) to allow that particular device in, exchange security keys and establish a secure connection to the HAN (Home Area Network). How smart is that? We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. In other words, keep your fingers crossed for BG to one day provide a web portal allowing consumers to connect 3rd party appliances conforming to the ZigBee standard on the secured network you have at home! Seven things to avoid when buying and using an electric heater, How to claim your EBSS energy discount vouchers if you have a prepayment meter, One simple way to adjust your boiler to lower your heating bill. had chat session to BG, this time they hadnt clue what I was talking about But eventually agreed to send an Engineer to fit a new TRIO smart meter Which is where I started 2 weeks ago !!! I dont know what pressure UK Government is going to put on the Energy Providers to adhere to these guidelines and open up their Smart Meter HANs, but I suspect it will be some time yet while they drag their heals (and/or figure out how they are going to implement it). But it doesnt change the end result In the current state, there is no way to tap on this network without BG providing the facility for compliant devices to be added on the HAN. This can result in your smart meter losing its smart functions. My TRIO says NOT COMMISSIONED when connecting to meters times out Looks a bit like the GEO App. British Gas has just released a New smaller version of its Smart Energy Monitor for late 2019 / 2020. Do cheap thermals keep you as warm as pricier ones? As it happens, since writing this article I think BG are soon going to offer customers the option of either an physical IHD (In Home Display) or a virtual IHD iPhone app to view energy usage: I am curious what would happen if I plug the P450 into my computer? I'm really interested in the potential for OEM to connect to Smart Meters and was wondering if anyone on this thread had updates on the technical aspects, or succeeded in convincing their supplier to allow access to a third party gateway or new on the legal side? I cant find one that will allow me to log in. To date it does not yet show the tariff, or show up on my on line account. They have to be able to justify the switch. To get smart meters from us, we need to supply your energy. Weve worked across the energy industry and with the Royal National Institute of Blind People (RNIB)to develop an accessible in-home display for customers who are blind or partially sighted.To find out more about the accessible in-home display and check if we are able to offer you one, please chat to one of our agentshere. The gas meter (if applicable) links to the smart electricity meter which links to the DCC network. More information about the G370 can be found here:http://www.landisgyr.co.uk/product/g370-zigbee-smart-ultrasonic-gas-meter/. For example :- Since writing the article above over a year ago I am still waiting patiently for British Gas to 'open their smart meters'. I am glad you found this blog of interest. I can get electricityand gasusage in kwh for the previous day from it, but otherwise it's just bar charts. If you've paid too much, your supplier has to refund you for the whole period that the meter was faulty. The displays work best when close to the smart meter. I am curious JLS if you can tell me what they actually did do for you after four months to et the G370 to work with their HeadEnd ? 1. My energy supplier isn't getting meter readings from my smart meter, My smart meter's in-home display is not working, My smart meter is not working after I switched supplier. If you have a first-generation British Gas smart meter (SMETS1), it may lose its network connection if you switch to a different supplier. This is most likely to happen if you have a first-generation smart meter that is not yet connected to the central wireless network and the new supplier cannot read it. If your meters are outside or far away from the display, ask your energy supplier for advice. However, sadly, a fewmonths after I wrote the article above the pair of them stopped working again. And like you it seemed to take ages after the Electricity meter install for them to sort out the Gas. By opening this up to 3rd parties, a whole industry of bespoke data crunchers could happen, leading the way to innovative answers to our power usage. It's easy to upgrade to our smart Pay As You Go meters. This should have happened automatically and, once connected, your meters smart functions should be restored. I do understand this is relatively new technology and there are security/privacy issues to protect but it does seem that, for the time being, there is no interest from the energy companies or government to give the consumers access to their own data. Can I also ask how you figured out all these API endpoints? Once the monitor has reset, you can press the power button to turn it back on. If youre concerned, check your latest statement, or in your energy companys app if you have it, to see whether your readings are marked as smart. Your energy supplier must give you seven days notice before it switches your smart meter to prepayment mode. Very similar installation experience, right down the many weeks of delay getting gas meter changed due to engineer being unable to register the gas meter at the same time as the electric on first attempt. Seeing how the energy suppliers (such as British Gas) are eager to offer this capability to their customer, you can expect Over-The-Air firmware upgrades in a few years that will enable this functionality! Yes, this is precisely whats needed. There is also a Mini USB port on the back which is used to power the device (supplied with a 240V to USB power supply). Smart meters are self-reading gas and electricity meters that show how much energy youre using in pounds and pence so its easy to keep an eye on how much youre spending. And of course its also incomplete since there are other security measures that you wouldnt know about! It may take up to an hour for your IHD to show gas usage. I see zero benefit of smart meters in the short, mid or long term if there is no HAN access. Once youve got smart meters, youll still be free to switch to a new energy supplier, but not all suppliers support smart meters just yet. I am going to see if I can get on this trial. This, as it seems, would not be as easy as I at first thought. Start by making a formal complaint to the provider itself, and if the issue isnt resolved after eight weeks, you can take your complaint to the energy ombudsman. There are rules that companies must follow if they want to go through this process. A round circle about an inch in diameter with a UV LED and light sensor in the center, I am not an expert but I believe these interfaces are serial ports which use light to exchange information and with the right monitoring equipment can be used to access the smart meters and their data. For the benefit of those unaware the following is how access to Smart meters works in the UK. Thanks again for the comment. The Glitch app. we're giving 10m of support to those who are struggling with their energy bills. in May. They already do this for the bill, so why not the data that makes the bill up. Earliest they can come back is towards the end of January, will keep you updated. Having smart meters wont cost you any more than your current meters. Also your comment about stifling the possibility of opening up smart maters to whole new industries is also a very good point. Ive been able to adapt this to integrate this now into my Openhab setup via a simple python script. Most smart meters have a button to illuminate the digital display so you can read the numbers. Yes, smart meters are as accurate as traditional gas and electricity meters. They claim this is because the Feed In Tariff (FIT) processing is a separate business unit from the domestic BG division. The gas meter in your pictures looks remarkably the same as the ones here. Some in-home displays show your meter readings. If your meter is positioned very high up, make sure you let your energy company know so the installers are prepared when they come to your home. If your smart meter cannot be connected to the wireless network, your new provider may be willing to replace your existing smart meter with a more up-to-date one. If you do lose smart functionality, your meter will still work to count how much energy you're using. Anyhow, a number of months later I am now here with a shiny new pair of meters! So, Can you also send commands to your Smart Meter through that API? The displays work best when close to the smart meter. I guess there is a remote pairing option and its part of the GB Companion Spec, but I would love to know if anyone has actually got a 3rd party device to pair. Later I think the aforementioned gateway may come out in a version that does PV too. Devices connected locally to the HAN to allow consumers to access their smart metering data are referred to generically as CADs [Consumer Access Devices]. Of particular interest to me is its support forZigBee Smart Energy Profile (SEP 1.1), it was my hope that I could buy a Zigbee gateway or USB receiever and I would then be able to start monitoring and logging my electricity usage on a computer. Seems pretty stable although only using the electricity readings at the moment. Find out more about getting smart meters installed. 25/10/14 - 12:19 #1. Energy suppliers are targeted by UK government to install a specific amount of smart meters each year. There are plans to add other additional Zigbee wireless frequencies better suited to longer range or coping with thick walls. Sadly they all insist on locking you in to their proprietary cloud systems. Thanks for the comment. Submitted by jeremfg (not verified) on Sun, 06/04/2014 - 21:39. Jim. The IHD is a token gesture but I dont think it is making our household use any less gas or electricity and I done find it that easy to understand/use (even for me a techno geek!). If your energy firm is bought by another company, you often become the customer of the acquiring firm too. -Check out our plans! CADs will only be permitted read-only access to data held in smart metering equipment. USB Kaifa Dutch Smart Meter DSMR P1 FTDI ft232r USB TTL: Amazon.co.uk: https://rainforestautomation.com/rfa-z114-eagle-200-utility/, Not all energy providers offer CAD devices, Almost no CAD makers sell direct to home owners, only one sells direct - Hildebrand, Historically, energy providers have been unhelpful in allowing you to link your own CAD, None, zero, CAD devices available in the UK provide local data access, they, And of course each brand of CAD will have its own unique API, Cloud maker server API to your app running in Smartthings cloud, Your app to Smartthings client app on your phone. I dont necessarily agree with your points that they are not giving the users the data or that most people will not benefit. Hi Nick, Soon after, I moved to EDF and because suppliers don't operate a universal standard with these meters EDF cannot remotely communicate with my meters. He got it sorted after about 20 minutes but it make you wonder if there is some sort of inherent problem with the G370's. It would seem that at (least for now) the new Smart Meters from British Gas are a bit of a closed system where only British Gas can access 'my' stats. All the best, http://www.smartofthehome.com/2015/03/british-gas-smart-meters-part-3/. We'll be in touch as soon as possible. However all we really want is access to the data, and that doesn't have to come by zigby. Depending on which company you've switched to, and when you switch, first generation meters may lose their smart functionality. WPS PIN Entry - this will generate a code, login to your router's admin page via your computer and enter the code to complete the connection; To see your energy data on your smartphone or tablet, pair your IHD with the free Smart Things app. Maybe then I could tell British Gas how to fix their own equipment! I opted in for an early placement. That's why we follow the Smart Meter Installation Schedule (SMIS) which has been approved by OFGEM. Youre not alone. One of the government document [Smart Metering Equipment Technical Specifications] states: Defining a HAN standard in SMETS 2 and the CHTS will provide the opportunity for suppliers and consumers to link devices to the smart metering equipment in the premises. In such scenario there is very little consumers can do. If youre planning to switch, check with your new supplier if this will happen to your meters. from both the Gas and Electricity meters and transmits them to the British Gas mother ship (Head End?) It is possible in the UK to get a CAD - Consumer Access Device which links via the same special Zigbee profile to the smart meter but then converts it and in theory makes the data accessible to the home owner. Luckily British Gas can remotely switch itoff so we can always go back to dumb meters if all hail breaks loose. Your in-home display should work fully again when your smart meters are connected to the national wireless network. Note: Apparently in some countries e.g. the Netherlands a smart meter has a type of serial port which can be linked to via a cable for local read only access. Find out if these tariffs are right for you in our guide to the Smart Export Guarantee explained. If you've had your in-home display for less than 12 months and it has broken, your supplier should replace it free of charge. If your meter is partly concealed in a case outside, your energy company might not be able to replace it yet. Can anyone provide me with re-pairing instructions? ( may be Jan before its done) So . Check the instruction booklet for troubleshooting tips, and contact your energy supplier if the problem persists. Indeed it did take a while (3 months in fact for me) to start seeing the meter readings from my Smart Meters to start appearing my account Online and iPhone App. Here weve listed the problems and questions we hear about most often and what you can do about them. I hope in time this will come! There are a few Zigbee products available like the Digi ConnectPort X2e and Nexvox Z-201 which I thought I may be able to connect to my smart meter HAN, but reading further into smart meters I found out that the utility company may have to permit new Zigbee devices connecting to the smart meters HAN. Ah ok, that was there to make sure nobody else could use my glitch instance - its the token that is generated when smartthings auths. We often link to other websites, but we can't be responsible for their content. I am starting a new blog on my quest to find out which standard is the future of Home AutomationZigbee or Z-wave (or neither). This does allow me to hook a light sensor up to it to count pulses and therefore calculate Electricity usage but this, to me, seems a bit backwards when I have the state of the art Smart Meter with Zigbee! To achieve this, the DCC will put in place the shared data and communications infrastructure necessary for smart meters to: Operate consistently for all consumers regardless of their energy supplier, Provide smart metering data to network operators in support of smart grids. Press and hold the reset button for about 10 seconds. A 2017 study of a selection of smart meters available in Great Britain found that exposure to radio waves from smart meters is below guidelines set by the International Commission on Non-Ionizing Radiation Protection. If your smart meter has stopped working (for example, if you switched energy supplier and it can't connect to your new provider) this can affect your in-home display too. I think British Gas can also push updates and settings, messages and firmware updates downstream towards the meters and IHD via the Trilliant hub as well as initiating remote shut off of energy supply to the homes (where people do not pay their bills!). I am still a little confused (frustrated) that British Gas will not give me access to my own Smart Meter data.