If you have not booked one of these accessible staterooms but instead will be using a standard stateroom, you need to know about some limitations that adversely impact maneuverability, especially ingress and egress into bathrooms. May not allow for audio/video calling and streaming. The answer is usually maybe, but you wont likely know until you go to actually use it. Supports audio/video calling and streaming where coverage allows.). Guests under 21 years of age must be accompanied by a parent, guardian or chaperone that is at least 21 years old; one adult chaperone is required for every five people under the age of 21. It must be noted that the device trying to connect to the internet can disconnect a device currently connected without asking permission of the currently connected device's user. Internet speeds can vary significantly from line to line and ship to ship, depending on factors such as location and available bandwidth. There is no discount for purchasing packages before your cruise, as Disney advises to look for a current price list in your cabin, or by talking to Guest Services. Please notify Holland America Line of your air travel schedule no later than 14 days prior to your arrival; otherwise, we will not be able to transfer you from the airport. The best approach is to bring clothes that can be layered: more layers for cooler, windier weather, fewer layers for warm, dry days. Otherwise, proof of name change (e.g. You may review your air itinerary by logging into My Account or Manage My Bookings at www.hollandamerica.com. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. Club HAL is unable to accommodate children requiring one-on-one care into programming. When we were aboard we saw a change occur that was helpful, that we were going to suggest /comment on. You must be able to care for yourself, including dressing, eating and attending the ship's safety drills. If so, there are descriptions of the internet plans available under Cruise Activities/Gifts and Indulgences/Internet. Other health-related information can be found on the CDC Travelers' Health page. We took our first cruise vacation together 13 years ago and have been hooked ever since. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. A Holland America Line has gone voucher-less for most services. make a person inadmissible to Canada, regardless of how long ago they occurred. Mar 27, 2021 - A UWU RAP SONG (LET'S FIND OUT SHALL WE!. Any discrepancies may prevent travel. Check the fine print and ensure that you pick the right package as there are some pre-purchase restrictions that are enforced before embarking. No more waiting for mailed documents. A It is a requirement that each guest complete the Online Check-in process and review the cruise contract to access his or her Express Docs. Mobile Phones and tablets: Laptop rental is not available, however, each ship has an internet cafe with computers which can be used to connect to the internet. The Signature package has a daily limit of 15 alcoholic or non-alcoholic drinks with a menu price of $11 or less. In order to make returning home as smooth and easy as possible, please take note of the following tips. *Flight Ease offers two booking options: Flexible Fares - For those who want greater flexibility. Provided you have not requested early ticketing, Flexible fares can be changed or cancelled without change fees at any time prior to your cruise final payment due date. You will pay for the data you use, not by the minute, so if youre looking to stream Netflix or just upload a few pictures to Instagram, youll be able to find the package right for you. In your stateroom you will find laundry bags and price lists conveniently located in your closet. There are also three per day packages: Social at $14.99 per day, Surf at $24.99 per day, and Premium at $29.99 per day. You will recognize our representatives by their Holland America signs. Governmental inspections are always supplemented by internal audits and inspections conducted by internal personnel. must be identical to those on your cruise documents. By proceeding, you agree to Cruise Critics. We are on the Rotterdam in a few weeks and wondering what I should expect. Tender ports are noted in the itinerary detail of each voyage in the Plan A Cruise section of our website as well as the itinerary detail on your Booking Confirmation. The plan can be activated on any device but only one device can be actively connected at a time. Factors taken into account in determining the appropriateness of a port of call include, but are not limited to: Note: If you purchase air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the vessel in progress. Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services. At the beginning of the cruise each guest will receive a disembarkation form that will allow them to coordinate transfers and baggage handling arrangements. Youll find a select number of free sites under Complimentary Browsing.. The ability to provide assistance may depend on certain factors such as the weight or dimensions of the scooter. An international certificate, approved by the World Health Organization, is the best medium for verification that inoculations and vaccinations have been satisfactorily performed, and is accepted by health officials at all ports of call. Unlimited Social Media Wi-Fi 1 device 12.50/day when purchased prior to your cruise allows access to Facebook, Instagram, Twitter, but not TikTok. A credit card is required for all inbound phone calls to a ship. These rooms provide a shower with grab bars, accessible shower controls, and hand held shower head. Virgin Voyages Virgin Voyages has announced that unlimited WiFi browsing is included for all Sailors. SOLAS, which is regularly updated, establishes standards for constructing, equipping, manning and operating all passenger and cargo ships. The Holland America wine policy was changed in 2021. FACs are nontransferable, and nonrefundable. However, please note that requests are processed on a first-come, first-served basis. You can also use Royals app without having to pay to connect to their Wi-Fi. Your Daily Program will list times and locations. The premium plan covers everything from email to Skype, and offers the fastest possible connection. Or email them toGuestAccessibility@HollandAmerica.com. An additional US$1,000-worth of articles may be brought in and taxed at a reduced flat duty rate. A You will need to enter your name, a valid email address and a password. Frequently Asked Questions | Holland America Using the New Unlimited Wi-Fi Package on a Holland America Cruise CPP Platinum is not available to residents of New York State, Quebec or Puerto Rico. However, completing tasks like WiFi calling, FaceTime, and streaming movies and music while out to sea are not a guarantee. We recommend submitting an SRI upon booking or a minimum of 45 days prior to departure. No-host mini-bars can be found in every stateroom onboard Eurodam, Koningsdam, Nieuw Amsterdam, Nieuw Statendam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. FREE. These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. Premium costs $29.99 per day and includes Surf Package plus video streaming including YouTube and Skype. Working directly with the carrier is important as the airlines are usually able to arrange alternate flights. Please note that U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Shore excursion vouchers will be delivered to your stateroom on the day of embarkation. Roll-in Shower: Staterooms VB6004, VB6003, J1074, K1012, K1011, Fully Accessible Single Side Approach LauraS Freestyle Coca-Cola is currently only available on the Koningsdam andNieuw Statendam. You may order hot water from our complimentary In-Room Dining service 24 hours a day. Access all the sites and apps* in the other two cruise WiFi plans, plus make audio and video calls. If you have booked your hotel accommodations through Holland America Line, transfers are included between the airport, hotel, and ship. In absence of running water, the use of alcohol-based hand sanitizers is recommended to help prevent disease transmission. Name changes and departure date changes are considered reservation cancellations and are subject to cancellation fees. Some flight options can also be managed directly with the airline locator to acess your flight details. For cruises 6 to 9 days: One shore excursion up to $100 value or $100 off any one tour for all guests in a stateroom. As Costa Cruises is part of Carnival, StarLink Internet will be coming to the fleet in 2023. If you completed Online Check-In, you will need to present your Boarding Pass. A Once Online Checkin is complete, the booking is paid in full, and the cruise is approximately 45 days prior to departure, you may access your Express Docs online 24/7. Air rates are for e-tickets, per person and include flight taxes and fees. Furthermore, you are strongly urged to seek advice from your primary care physician, the Department of Public Health, the World Health Organization (WHO) or the Centers for Disease Control (CDC) to identify any specific vaccination or health precautions required for each port of call on your itinerary. Guide to Cruise Ship Internet and WiFi - EatSleepCruise.com If your service animal is denied the right to leave the ship in a specific port of call, the staff and crew will work with you to determine what actions may be possible to allow you to visit the port without your service animal. Choose from more than 150 items, including a festive bottle of Champagne, specialty dinner, luxurious spa treatment, bouquet of flowers or an onboard credit. Open your web browser and type Login.com. Cruisers can save 15-20% off these internet packages when purchased pre-cruise. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. That's because your Future Cruise Consultant has immediate access to Holland America's reservation system and can view all availabilities on all sailings. Guests from Puerto Rico either need to present a WHTI-compliant document or a government-issued photo identification with a validated birth certificate issued after July 1, 2010. The credit card on file and payment day of the month can be updated at any time. This package is great for those wishing to stream movies and such while underway and seems to have fairly good reviews from previous customers. If guests need temporary access to more sites they can upgrade seamlessly from the same device theyre using to access Wi-Fi. And, the majority of cruise lines still don't offer speeds that can support streaming/video chat services, such as Netflix or Skype. The best places to obtain specific information on required documentation and immunizations for your service animal are the U.S. Department of Agriculture's website, local customs offices in the specific ports, and from your service animal's veterinarian. In other words, two devices with the premium plan would cost $40/day while four devices would cost $30/day. The ADA Responsibility Officer for Holland America Line is Paul McClelland, Chief Ethics Officer & General Counsel. If you dont do this, you will rack up insane charges from your cellphone carrier while out to sea. **DISCOUNT MAY APPLY FOR LONGER SAILINGS. ), Premium: $29.99 (From e-mail to streaming, receive the highest volume of data. Transfers operate on the day of embarkation and disembarkation only and are available to Flight Ease guests and to guests who have independent flight plans. The Premium plan promises the fastest possible connection, at speeds up to 3 times faster than the Value Plan, and supportsSkype video calling. Some airlines charge for seat assignments. Place them in a carry-on bag or keep them with you so you can access them easily. Wheelchair assistance that is requested for airports or train stations must be done directly through the airline or rail station. Also, a dark suit is appropriate for dinner on board ship), Sturdy walking shoes for every day use (two pairs are suggested) both leather, to stand up to rain if necessary, and a pair with a good arch support, One or two pairs of dress shoes to accompany your dinner outfit, Bulky or winter-weight sweaters or jackets, Rain boots and long underwear (outfitters throughout Alaska provide special gear needed for their activities, such as warm "moon boots" for walking on glaciers, waterproof rainwear, boots and life vests for river rafting or sea kayaking), Be sure to take toiletries and prescriptions for both medication and eye glasses to aid in replacement in the unlikely event they become misplaced, A travel alarm clock (although wake-up calls are offered on all Holland America Line cruises), Binoculars if you enjoy bird watching or would like a closer look at wildlife and glaciers, Your camera film is available just about everywhere you will visit. The Centers for Disease Control have put together two short videos to make your travel safe and more enjoyable. Overall, users have good things to say about the service, though it does appear there can be some spotty coverage depending on your itinerary. You may also find information about accessible cruising in the For Booked Guests section of the website. It is the travelers responsibility to be familiar with and comply with the regulations of the airline they are traveling on. The galley itself has many different areas of food preparation, which can help reduce the possibility of cross-contamination. Provided you have not requested early ticketing, no change fees will be charged for changes and cancellation made to Flexible Air prior to the cruise final payment due date. Customs officials will not be available at the ship during check-in to register valuables. If the current available price exceeds the original airfare, the guest must pay the additional charge. Please check with the shore excursion staff on board for the most accurate and up-to-date information. Holland America Line does not recommend storing medication in any mini-bar. Holland America has introduced a new package available as an add-on to standard fares. Please keep this in mind when packing. Surf Read the news, check your email and keep up with favorite sports apps* and sites. Rarely. To order Greenhouse Spa products online, visti. (See below) Then click CONTINUE. Casino-smoking is allowed in designated areas for active players onlyand only when outside of 12NM from the Netherlands, Luxurious Dining Room, graced with fine art and antiques, Sophisticated china and crisp white table linens, Five-course menus with offerings from classic preparations regionally inspired cuisine to vegetarian options, Your choice of traditional pre-set seating and dining times or a flexible open schedule, Intimate dining featuring Double R Ranch Beef and fresh seafood, Luxurious appointments including custom-made china, stemware and linens, Extensive wine list featuring many selections rated Excellent by Wine Spectator, Fresh, cooked-to-order specialties in the Lido Restaurant for breakfast and lunch, Late-night snack; Chocolate Dessert Extravaganza, Explorations Caf featuring pastries and espresso drinks, Daily Afternoon Tea service, elevated to Royal Dutch High Tea once per cruise, Enhanced menu design under the direction of Master Chef Rudi Sodamin, Executive chefs inducted into the prestigious Confrrie de la Chane des Rtisseurs, an international food and wine society, Ice cream bar featuring complimentary treats. A currency exchange service will be available for selected itineraries, such as our European and World Cruise programs. Please note: Foreign currencies cannot be accepted or exchanged by the Front Office. Interdenominational: An interdenominational service is conducted each Sunday and on appropriate religious holidays. NOTE: CPP Standard is available to all guests, regardless of residency. A separate plan for only one device would have cost me $20/day more. Keep medication close at hand in your purse or carry-on bag. Generally, the ship is subject to certain government procedural requirements upon arrival. To order Greenhouse Spa products online, visti www.timetospa.com. The wifi account/fee is for one devise at a time. These rooms provide accessible bathrooms along with an accessible route and clear floor space on only one side of the bed in a stateroom configured to provide one bed and between the beds in a stateroom configured to provide two beds. Does anyone know how much data comes with the premium package? These audits include both total ship and focused audits. If passengers become ill or injured during the voyage and the diagnostic and/or care needs exceed the capabilities of the infirmary, passengers will be transferred to medical facilities ashore. Cash deposits can be made on the last day of the cruise. The free Passport to Fitness program has the added fun of a reward at the end of the cruise for participating in onboard activities. If tour details are not yet finalized, please check again closer to your departure date. A Yes, all the required information is contained in Express Docs, including flight itineraries, hotel and transfer details. Similarly, Holland America Line reserves the right to impose or pass through security surcharges or similar incidental surcharges. If you are pregnant, please provide a medical note from your physician stating your expected due date and medical fitness to travel. Onboard credits may not be refundable at the end of your cruise. That way, you can budget accordingly. Per person: each guest could use their own device at the same time; Per stateroom: Only one device per cabin could be used at a time. A To expedite the checkin process at the pier, we recommend that guests print out one full copy of their Express Docs for their party along with the first page and any applicable vouchers for each guest traveling. Our experienced, award-winning English-speaking staff and crew will do everything to make your cruise an unforgettable experience. The daily Crew Appreciation charge is $16.00 per guest per day for non-suite stateroom guests and $17.50 per guest per day for suite guests. These days, staying in touch with friends and family stuck on land -- and even fellow passengers at sea -- is easier than ever. Ambulatory Accessible All mail is subject to local postal office procedures and rates in the port mailed. We also suggest that you consider placing articles in clear plastic bags inside your luggage to minimize handling by airport security screeners. Payment of any fines levied is the responsibility of the individual guest. Finally but maybe most importantly, our onboard management teams, starting with the Captain, conduct regular inspections and self-audits throughout the entire ship. Surf (most popular): $24.99.
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