I contacted the support and they said that they are experiencing a "minor . More than 400 designers products available at retail prices. Every order I have placed in the last 6 months with SSENSE has been shipped for free and my order has arrived within 3 days of clicking the checkout button Proud-Bowl7896 1 yr. ago I ordered a Rick hustler hoodie and it's been a good week and it still says processing. Apply Back. The SSENSE selects each item carefully to ensure that it is on-trend and of the highest quality. I shop for my luxury items online because I live in the middle of nowhere and dont have access to designer boutiques or high-end department stores. SSENSE - Home - Facebook If you do not wish to create an SSENSE account, you can always contact our. This makes goods cost more (the average Hawaii family must pay $1,800 more a year) and . You can contact SSENSE customer service representatives via the online message form. For "other orders", the shipping fee is $14. It currently retails for $125, a great deal for such a high-quality piece. The brand is highly focused on the customer satisfaction that helped them expand their business to serve over 150 countries worldwide, has generated an average of 76 million monthly page views that resulted in double-digit annual growth since they established the company. My Honest Shopbop Review (With Video & Photos), s LUISAVIAROMA Legit? The return process can be initiated by submitting a request from your SSENSE account, or it can be done by contacting the customer care team so that they can assist you with the whole return process. Also, my friend had ordered about 3 days before me, and although the shipping label has been made, it has not moved from Mirabel, PQ. - SSENSE reserves the right, occasionally, to run free shipping promotions for a limited time on the SSENSE website and mobile app. SSENSE clothing can be bought anywhere as the company ships their clothing products across the world (over 150 countries). Additionally, all products sold on the website are new and have never been worn. The majority of the customers seemed to be happy and satisfied with the shipping which was quite faster than expected. SSENSE is an online marketplace where they claim to sell products from luxury brands at much cheaper prices than designer stores. You will become the owner of the goods that you have ordered once they have been delivered to your specified delivery address. Read customer reviews and common Questions and Answers for Latitude Run Part #: W011123808 on this page. The brand sells clothing from luxury brands, streetwear, and extravagant labels to women and men. Although we couldnt deny the fewer negative reviews, people having complaints with the delayed shipping, return process and sometimes with the customer service. If you are wondering whether SSENSE is selling fake designer items, what their shipping and return policy is, and whether or not I recommend shopping on SSENSE this is the post for you. You can grab this neutral tank for $26. We ask that you return the merchandise for a full refund and place a new order for the preferred item(s) at your earliest convenience. Orders below $100 incur a $5-$8 fee for Standard Shipping depending on the location and $7 on Priority Shipping. Through this SSENSE review, we will give you a detailed insight of the brand and their products, their customer ratings, customer reviews, promotions, and more so that the decision making can become easy for you. Stacy . My Honest LUISAVIAROMA Review, Is Mytheresa Legit? I also appreciated how quickly they processed my returns and issued me a refund. Create an account to follow your favorite communities and start taking part in conversations. He also felt that working with independent designers has helped the platform stand out. With the help of SSENSE review, we will help you understand that whether the shopping at SSENSE worth spending your money or not, so that you could end up getting the real value of your money. You also acknowledge that you will be listed as the importer for US Customs and Border Protection purposes and that your order will be imported into the United States in accordance with the necessary customs requirements. Ordered my item on the 30th of November, and it STILL says its processing and has yet to ship. Ssense shipping to US | PurseForum We are currently unable to fulfill new orders to Russia until further notice. Guest Orders: If an order was placed using the guest check out option, please create an SSENSE account to request and manage the return yourself. The items sold on SSENSE are authentic. The Beige Bicolor Classic Card Holder by Maison Margiela measures 4 long x 3.25 high. Is LUISAVIAROMA Legit? This is a smart look to meet your girls parents, hit up a nice restaurant, or a luxury pop-up event. The company offers excellent customer service. Open an account by providing your email address and creating a password. - Accurate transit time available at checkout. These are all so cute but they are freaking awful in terms of comfort. Although cheaper prices dont mean to be affordable, their products are highly priced, but lower in prices when compared to the designer stores. O.G. Modifying or cancelling an order is possible so long as the merchandise has not yet entered the packaging or shipment phases. Contact Who is SSENSE Headquarters 333 Chabanel St West, Montreal, Quebec, H2N 2G1, Canada Phone Number (514) 289-1906 Website www.ssense.com Revenue $750M Free shipping. It makes sense for the TrustPilot ratings to carry more weight, since it features a larger sample of customers. The White Airport Tape Long Sleeve T-Shirt features comfortable jersey cotton, a rib knit crewneck collar, and cuffs. Argentina, Bahamas, Barbados, Belize, Brazil, Cayman Islands, Chile, El Salvador, Grenada, Guyana, Iceland, Morocco, Saint Lucia, Singapore, South Korea, Taiwan. Rachel is going to have to learn that Kristen will not be a part of her life. Please use a valid email. Free return shipping is offered to customers located in Canada, the United States and Japan, with the exception of Final Sale items. 3 days later, two hours of waiting just to interact with an agent who takes 30mins to respond and as he was about to complete the refund, he left the chat without saying a . You will also need to select the category of your inquiry. SSENSE adheres to a strict no-paper policy, so as to reduce waste. My Honest Mytheresa Review (With Photos + Video), Is Shopbop Legit? A Shipping CEO's Predictions for the Economy, China, and AI You can buy SSENSE products directly from their site, SSENSE.com, and some limited products are available through other retailers like Amazon. Fortunately, SSENSEs return policy is super easy and straightforward. At this point, the goods become your responsibility and SSENSE no longer has any responsibility for taking care of the goods from that point. Delivery: Delivery costs apply. Read next: Is LUISAVIAROMA Legit? Rachel certainly does not need to follow in Kristen's footsteps. Fuck no. I made a new order for the size up on the 17th of December, and I was notified only today that it was also out of stock. Nikes products tend to last a long time and this one is versatile: you can easily go straight to apres-gym activities in the White Sportswear Essential Tank Top, like that post-workout smoothie with your buds. You can also check the size guide to ensure you order the correct size. SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. So, I requested a return because the shoes didnt fit and I didnt need another wallet. The clothing is unique and of great quality. Customer service was the most common poorly rated issue, falling below expectations of some customers with indications that response times were slow. The form requires you to fill out your name, email address, and order number (if you have one). SSENSE recommends that you order your usual size for this jacket. They offer similar products to women too with addition . Shipments to the U.S. of goods that are valued at US$800 or less may be imported without the payment of duties and taxes subject to certain restrictions, pursuant to Section 321. (Dont worry I did find a pair of Tory Burch sandals that look similar on the RealReal for a fraction of the price, and they are a thousand times more comfortable. For both of these packages, I also had to sign for the packages. Up to 2 business days processing time is required before the order gets shipped out (this may be longer during peak periods). Other orders include and are not limited to Sale orders.Restricted Orders:- Orders that include products excluded from free shipping as indicated on the product display page are not eligible for free shipping and disqualify the entire order from the free shipping promotion regardless of the order value. Faq | Ssense Ive been using SSENSE since my college time and this has been the worst experience ever., Although this isnt the common issue, as the other reviewer seemed completely happy with their customer service: Immediate and friendly customer service. I don't know where the shoes are, or even if they've shipped yet. Plus, it took 3 days for Ssense to process this order. Shipments to the U.S. of goods that are valued at US$800 or less may be imported without the payment of duties and taxes subject to certain restrictions, pursuant to section 321 of the U.S. (Section 321). Customs fees when shopping SSense | PurseForum You can modify or cancel an order as long as the merchandise has not yet entered the packaging or shipment phases. My first order with SSENSE was 1 pair of Gucci horsebit sandals. However, this also gave me an opportunity to compare the items in the gallery below. The leather quality, the embroidered bee (which is SO cute), the Gucci and the pattern on the back of the sneakers look identical. ), app is not consumer friendly, website is much better, items are also more expensive on ssense then other websites, Search is hard to find, all text is too small, https://www.ssense.com/en-ca/privacy-policy. This charge is determined by your local customs authority and payment of these fees is obligatory if you wish to obtain your shipment. The answer to that is because by the time I determine I am going to order whatever designer item that Im interested in, its already been sold out on the designers website in my size. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Were independently supported by our readers and we may earn a commission when you buy through our links. If youre in Canada, you can get your fashion items shipped free of cost if you orders above $100 and you will get the free returns as well on all orders. This e-mail acts as an invoice and includes your order number. Your email address will not be published. I contacted ssense and they said anything above $800USD will be charged customs fees. Japan is the only international country, other than the United States, that has conditions for free shipping, with no shipping costs for orders exceeding 35000. Our express carriers have been instructed to apply Section 321 only where applicable. The Jones Act hurts US shipping and consumers kill it This order shipped via Canada Post, and this took 10 days to reach my address in the US. 1,105 reviews for SSENSE, 3.2 stars: 'After paying a flat 22 for shipping cost which is a total rip-off, SSENSE managed to send my item in the wrong size! SSENSE does not process direct exchanges. SSENSE is a fashion retailer brand based in Montreal, Canada. He stated that his favorite thing about the platform was its unique pieces from recognized and upcoming brands. You can find the care instructions on the tag of the clothing. And the charge will be processed once you received the package! I have not been able to speak on the phone with someone at SSENSE despite multiple attempts across multiple days. Amazon. This is a question I get frequently when ordering from sites like this. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. As well, SSENSE does not process exchanges; instead, you need to return the merchandise for a refund and place a new order for your new item(s). These trendy Nike sneaks combine red/orange with silver in a breathable all-mesh upper. (The wallet on the right with the box above it is the one from SSENSE.). However, I also ordered a second order just recently from SSENSE that featured 2 pairs of Gucci sandals, sneakers, and a wallet. In this SSENSE clothing review, we provide our impression on SSENSE and whether or not theyre worthwhile to shop at. Ordered a week ago now still no update. When I received the item the shape of the bag was kind of off. Our chat agents are available 24 hours a day, 7 days a week. You are responsible for any U.S. duties and taxes that may be due under U.S. law. The prices listed on individual product pages are calculated based on the location you are shopping from. Just to recap, I ordered 3 pairs of Gucci sandals, 1 pair of Gucci sneakers, and 1 Gucci wallet from SSENSE. Shop this season's newest mix of established and emerging designer brands across womenswear, menswear, kidswear, and EVERYTHING ELSE, including Gucci, Balenciaga, Off-White, Essentials, Nike, SKIMS, Aesop, Byredo, and hundreds more. Currently, SSENSE allows returns for items that were owned less than 30 days after being . Free shipping on full-price orders over $100 USD and other orders over $300 USD. If applicable, duties and taxes will be included in the final price at check out and your order will be shipped DDP (Delivered Duty Paid). Talking about the SSENSE shipping policy, the standard shipping will be free if you orders above $100 or youve to pay $7-$10 for Priority Shipping depending on your province.